Friday, August 5, 2016

Surface Book Issue

Hello all,

I really love my SB but these last two weeks I've seen some very strange behavior that I'm not sure how to resolve.

My Symptoms:

-Microsoft Edge will load but it can't connect anywhere. The upper right icon will just spin forever.
-Internet Explorer will load but is incredibly slow at connecting to a site.
-I installed Chrome and Firefox. Both load and connect nearly instantaneously.
-My SB seems sluggish at times
-Some apps that used to load nearly instantly are very slow coming at times, other times they load fine
-This all occurred within the last few weeks

Steps I've taken to resolve my issues:

-Did a Windows Defender scan: found nothing
-Used the 30 day free trial of Anti Malware Bytes to see if it could find anything: found nothing
-Used the 30 day free trial of Hitman Pro 3 to see if it could find anything: found nothing
-Ran SFC /scannow and it also found no issues

My System:

-I am on Windows 10 insider-fast with the latest updates and firmware
-I have plenty of space on the SSD.
-I used this for business work, I don't play games, and I'm careful where I go on the Internet. My apps are all business related.

Is there a way to 'refresh' Windows 10 without me having to reinstall my applications?

Thanks much!


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