My brand new i5/8GB/128SSD Surface Pro won't install the new 1803 update. The initial error I got was 0x0000005. There was another error later that I forgot to jot down (there was a 9 in there).
Things I've tried:
- Create a boot USB and do a clean reinstall. When I tell Windows to restart using USB through Settings > Recovery, it doesn't boot from the USB, but just restarts but goes straight the login screen. I
- Fresh start through Settings > Recovery.
- Reset + wipe through Settings.
- I've tried running setup.exe from the USB drive. All it will do is download the update again (which is weird, shouldn't it be on the USB drive I just created with Media Creation Tool?) and error on me.
I'm utterly lost as to why this is happening.
I should also mention that when I first started using the device it felt sluggish. Whenever I opened something, switched a tab or even started typing, there was a slight delay. It feels like the many reinstalls might have fixed that.
In any case, if anyone knows what's up, I'd love to hear it!
Things I've tried:
- Create a boot USB and do a clean reinstall. When I tell Windows to restart using USB through Settings > Recovery, it doesn't boot from the USB, but just restarts but goes straight the login screen. I
- Fresh start through Settings > Recovery.
- Reset + wipe through Settings.
- I've tried running setup.exe from the USB drive. All it will do is download the update again (which is weird, shouldn't it be on the USB drive I just created with Media Creation Tool?) and error on me.
I'm utterly lost as to why this is happening.
I should also mention that when I first started using the device it felt sluggish. Whenever I opened something, switched a tab or even started typing, there was a slight delay. It feels like the many reinstalls might have fixed that.
In any case, if anyone knows what's up, I'd love to hear it!
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