So, it seems that Skype currently has a bug that prohibits you from linking your Skype and Microsoft accounts together. Microsoft have confirmed this. I spoke to their support team in length and they even remotely accessed my PC to try and fix it but to no avail.
The thing is that they have refused to actually acknowledge the issue publicly. The issue is that you can unlink the accounts but, when you link again and then sign in to Skype using your Microsoft account, Skype assigns you a technical ID (e.g. live:<skypename><number>) and every time you unlink and link again you get the same name but the number increases.
I don't suppose anyone knows any workarounds for this to get the accounts linked? Skype support said that they only way they can work on the issue is for me to send them a screenshot (I guess just a live chat session and LogMeIn sessions were not enough for them?!?) and that is seriously disappointing.
Surely this cannot be that hard an issue to fix? So, right now, this is a warning for everyone thinking of unlinking acco.
If you want to unlink both accounts to link again, don't. You currently will get some random Skype name instead if you do link again and that account is useless and then you have to contact Skype help to delete that account and so on, so it becomes a circle which becomes tiresome.
Here is hoping Microsoft fix this soon. I just wanted to let everyone here know.
Many thanks.
The thing is that they have refused to actually acknowledge the issue publicly. The issue is that you can unlink the accounts but, when you link again and then sign in to Skype using your Microsoft account, Skype assigns you a technical ID (e.g. live:<skypename><number>) and every time you unlink and link again you get the same name but the number increases.
I don't suppose anyone knows any workarounds for this to get the accounts linked? Skype support said that they only way they can work on the issue is for me to send them a screenshot (I guess just a live chat session and LogMeIn sessions were not enough for them?!?) and that is seriously disappointing.
Surely this cannot be that hard an issue to fix? So, right now, this is a warning for everyone thinking of unlinking acco.
If you want to unlink both accounts to link again, don't. You currently will get some random Skype name instead if you do link again and that account is useless and then you have to contact Skype help to delete that account and so on, so it becomes a circle which becomes tiresome.
Here is hoping Microsoft fix this soon. I just wanted to let everyone here know.
Many thanks.
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