Tuesday, July 26, 2016

Microsoft Lumia 550 update stuck at 0%

Bought a new Lumia 550, unboxed it.
Now since it is a new phone, the store had around 38 app updates. I kept the apps for updating and simultaneously checked if there were any phone updates.
update was available (10.0.10586.494).

I checked the phone after 2 hours or so to see the progress of download.
surprisingly the phone update was stuck at 0% and not a single app was updated.
Next, i paused all the apps from the store.
Again checked the phone after 3 hours to see if there was any progress in the phone update; luckily the phone showed 9% download completed.
The data usage was around 42 MB so i decided to RESET the phone.
Did the reset and again kept the phone overnight for updating.
unfortunately when i checked the phone in the morning; The phone update was stuck at 0%.

Note: While updating the phone, SIM card was not inserted.
My broadband is 512kbps which is very slow.

Kindly advise.


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