I'm posting on behalf of my father in law as he isn't very IT savvy - He has a Microsoft Lumia 550 device updated to the latest available software level. He is using the OneNote app and yesterday discovered that the app has stopped working - selecting the app simply returns to the standby screen. I have tried to uninstall and reinstall, but uninstall does not appear to work at all - is there anything else I can do before a hard reset on the phone please?
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