Hello,
i've seen a lot of posts about black screens problem and tried everything except the windows tool (because would erase my data and i can't make a back up).
My problem is the following: when i restart the phone, i have normal lockscreen image. if i go for the menu, it's completely black exception the data and network symbols. i can also open the network/bluetooth tab but if i click on any relink full black again.
I tried restart, soft restart, the thing of pressing volume botton up/down after the exclamation mark, left in charge whole night.
Any other option, or there is a way i can make a back up without being able to click on it from the menu?
i've seen a lot of posts about black screens problem and tried everything except the windows tool (because would erase my data and i can't make a back up).
My problem is the following: when i restart the phone, i have normal lockscreen image. if i go for the menu, it's completely black exception the data and network symbols. i can also open the network/bluetooth tab but if i click on any relink full black again.
I tried restart, soft restart, the thing of pressing volume botton up/down after the exclamation mark, left in charge whole night.
Any other option, or there is a way i can make a back up without being able to click on it from the menu?
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