Hi, I created a backup on my Lumia 550 before updating to build 494. I have been unable to restore the backup and it always fails after entering the verification code with a "We're unable to connect to a network message....."
The phone is connected to a wifi network and has mobile data enabled. It obviously connects to the the associated MS account to find the backup in the first place so I don't think my network is the issue.
I have tried soft/hard resetting, pulling the battery and re-installing the software using device recovery tool but the restore always fails at the same point.
So either it's server-side (I'm doing this over the w/e - maybe there's maintenance or something?) or the update borked something?
The phone is connected to a wifi network and has mobile data enabled. It obviously connects to the the associated MS account to find the backup in the first place so I don't think my network is the issue.
I have tried soft/hard resetting, pulling the battery and re-installing the software using device recovery tool but the restore always fails at the same point.
So either it's server-side (I'm doing this over the w/e - maybe there's maintenance or something?) or the update borked something?
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