Hi guys,
About a month ago I told you about my Lumia 950 falling and becoming completely unuseful. So after calling the Care center, I've been told that it may need a display replacement.
I've been checking the cost and I'd rather sell it and buy a 650 while waiting what next year is bringing.
Then, I would like to erase my data and set it to the factory state. I've tried with my microsoft account option of "Erase" but it keeps telling me: "We can't reach your phone right now. We'll let you know when your personal data is succesfully erased."
The phone is plugged, though...
Is there any other method I can use to erase my data?
Thanks!
About a month ago I told you about my Lumia 950 falling and becoming completely unuseful. So after calling the Care center, I've been told that it may need a display replacement.
I've been checking the cost and I'd rather sell it and buy a 650 while waiting what next year is bringing.
Then, I would like to erase my data and set it to the factory state. I've tried with my microsoft account option of "Erase" but it keeps telling me: "We can't reach your phone right now. We'll let you know when your personal data is succesfully erased."
The phone is plugged, though...
Is there any other method I can use to erase my data?
Thanks!
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