Thursday, November 29, 2018

Black Screen After Factory Reset

I spent 2 weeks waiting for my laptop to restore factory settings, after a bugged software update, and I am now faced with a black screen.
There is no mouse icon and none of the keyboard shortcuts seem to have an affect.

I'm scared to pull the old "off and on again" because I was told that it may damage the device.

Any advice would be appreciated, I am at my wits' end.


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