Tuesday, August 1, 2017

Pen not working like it used to before the Creators update

I installed the Windows 10 Creators update on my Surface Pro 4 a while back and ever since, the pen has taken on a new attitude!

It used to be that a press-and-hold would bring up the context menu but now, it doesn't. I've checked a number of things without success:

1. Removed pen and reinstalled/paired/reconnected;
2. Stopped and started Bluetooth; restarted computer;
3. Removed Pen driver and reinstalled;
4. Pen and Touch setting in Control Panel is set for a press-and-hold to invoke a right click and the box that says "Use the pen button as a right-click equivalent" is checked;
5. Continuing on from #2 , clicking the pen button yields no action whatsoever;
6. Cannot highlight, say, a sentence of text with the pen;
7. Discovered that the two Bluetooth services were set to Manual; changed them to Automatic and that did not fix the problem;
8. Windows Update was invoked and there is nothing new to update.

The pen will scroll the slider up and down and it will click a link, but as far as a right-click goes, nothing happens.

Before installing the Creators update, a press-and-hold would activate a small animated circle to appear around the pen tip and cause a context menu to appear once the press-and-hold was completed. That's gone and I'd like to have it back.

Any ideas?

Thank you in advance.

David


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