Why can't I connect to Delta's inflight Wifi?

Hello,

I can see the WiFi on my phone, but it never connects. The instructions from Delta are pretty plane - should work on any device.

But no luck. I thought it would take me to the Gogoinflight browser page and aske me to accept - but no luck.

Any help on how to troubleshoot this for next time?

Mr. Vwp_ss_20171127_0001.jpg

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