Hi Guys,
I seem to be getting the following problems with my Surface Pro 4:-
When I shutdown my pc, I then close the surface onto my keyboard but when I open the Surface the keyboard backlight comes on but I'm unable to turn on my surface the only way I can turn it on is to press the up Volume key and the power button at the same time so that it goes into the bios settings and I then exit out of that to start the machine.
Problems with Windows Hello - I constantly get the message of 'Couldn't recognise you. Please sign in with your PIN.
I've reset Windows Hello; I don't know how many times and still the problem persists.
I have upgraded all the drivers to the latest version (newest versions were upgraded a couple of days ago)
I'm running Windows 10 Pro.
Help!!!!
I seem to be getting the following problems with my Surface Pro 4:-
When I shutdown my pc, I then close the surface onto my keyboard but when I open the Surface the keyboard backlight comes on but I'm unable to turn on my surface the only way I can turn it on is to press the up Volume key and the power button at the same time so that it goes into the bios settings and I then exit out of that to start the machine.
Problems with Windows Hello - I constantly get the message of 'Couldn't recognise you. Please sign in with your PIN.
I've reset Windows Hello; I don't know how many times and still the problem persists.
I have upgraded all the drivers to the latest version (newest versions were upgraded a couple of days ago)
I'm running Windows 10 Pro.
Help!!!!
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