My brother recently switched phones and gave me his old Lumia Icon. The first thing I did was to wipe/reset it using the Windows Device Recovery Tool. On setup though, I could not sign into my Microsoft account. When hitting "Sign In" on the screen, it would fail with a pop up saying "Can't connect. We Can't connect right now. Wait a few moments and try again.". I didn't even get to a screen where I could enter in my email/password.
The software on the phone is Windows Phone 8.1 (was Windows 10 before the reset/wipe), and I can't upgrade it or do much of anything with it,because I need to be signed into a Microsoft Account to do much of anything (i.e. download upgrade advisor or any app).
I have done some searching around and the only thing I can find is double checking the date/time on the phone because that might cause issues with the sign in process. I have tried purposely setting the date/time wrong, and correcting it back without any change.
I have also tried soft resets, hard resets, and wiping/resetting with the WDRT again without any change.
My main phone is a Lumia Icon as well, so I have tried all of the above steps without any SIM, and also while having my SIM inside the phone.
Any ideas on what's happening?
The software on the phone is Windows Phone 8.1 (was Windows 10 before the reset/wipe), and I can't upgrade it or do much of anything with it,because I need to be signed into a Microsoft Account to do much of anything (i.e. download upgrade advisor or any app).
I have done some searching around and the only thing I can find is double checking the date/time on the phone because that might cause issues with the sign in process. I have tried purposely setting the date/time wrong, and correcting it back without any change.
I have also tried soft resets, hard resets, and wiping/resetting with the WDRT again without any change.
My main phone is a Lumia Icon as well, so I have tried all of the above steps without any SIM, and also while having my SIM inside the phone.
Any ideas on what's happening?
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