Saturday, March 31, 2018

Video received by text not playing

Well, this forum seems to be fizzling out but, I'll try anyway...

I've read where others here have not been able to play videos received by text. I'm getting the still image (snapshot) with a play prompt above it. Video just doesn't play. I have contacted HP but, has not been resolved. The latest was doing a re-install of the operating system with the recovery tool.

1. Anyone able to play videos from a text using the default message app?
2. Anyone gave this issue and get it resolved? How?

Never had this issue with my Nokia Icon...

Thanks


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