Hi, this is my first post in this forums. I have a Lumia 830 running windows 10 anniversary update. 4 months in (at that time it was running W8.1 update 1), the main camera stopped working. It was in warranty so I had the camera module replaced. Now 2 weeks ago, the problem resurfaced.
It started with the main camera not starting up and the small square in the centre consistently blinking. I reset the phone using windows device recovery tool but it didn't work. I decided to go back to the care center, checked the camera once again and it was working again. So I guess it is not a hardware fault. Then a few days later, it again stopped working and then started working a few hours later.
Overall, the camera app has 3 different stages:
1. Where the centre square keeps blinking and the camera doesn't start up. Turning on the flashlight freezes the phone.
2. A brown, noisy screen like a TV screen with no signal (except for the change in colour).
3. When the camera is working properly.
Can anyone please help out?
It started with the main camera not starting up and the small square in the centre consistently blinking. I reset the phone using windows device recovery tool but it didn't work. I decided to go back to the care center, checked the camera once again and it was working again. So I guess it is not a hardware fault. Then a few days later, it again stopped working and then started working a few hours later.
Overall, the camera app has 3 different stages:
1. Where the centre square keeps blinking and the camera doesn't start up. Turning on the flashlight freezes the phone.
2. A brown, noisy screen like a TV screen with no signal (except for the change in colour).
3. When the camera is working properly.
Can anyone please help out?
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