Windows Hello not working on Idol 4s

Hello,

Windows Hello is not working my Idol 4s!
The finger print does. But trying to set up the facial recognition - I am greeted by a warning that something is preventing it....not sure what that is...

wp_ss_20171031_0001.jpg

Anyone else?

Anyone get it working with this phone?

Thanks

Mr. V

Attached Images

• wp_ss_20171031_0001.jpg (64.4 KB)

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