Monday, May 30, 2016

Nokia Lumia 950 XL not syncing theme with Windows 10 Enterprise through Microsoft Account

Good day!
I have a problem with new Lumia 950 XL Dual-SIM mobile phone registered with Microsoft Account. Mobile phone doesn't syncing theme (startup and lock screen picture) with Windows 10 Enterprise PCs (I have PC and notebook). Other settings all syncing well. PC and notebook also sharing startup and lock screen pictures without any problem.
Both pictures in Windows 10 Enterprise are custom and static in JPG format, no slideshow, no solid color. Status of theme in "Control Panel\Personalization" is "Synced". In Windows 10 Enterprise, Microsoft Account Troubleshooter (How to Troubleshoot Microsoft Account Issues - TechNet Articles - United States (English) - TechNet Wiki) doesn't show any problem.

Windows 10 Enterprise build is 1511, English version, with all current Windows updates (last checked 29.05.2016), "Defer Upgrades" setting is ON, no insider content. All sync settings in Windows is ON. Interface language is English.

Phone OS is Lumia Windows 10, Core Build ID 1130.122, Configuration ID 13914.03216A, BSP Release 1078.0038, Application Version 1.0.10.0, build creation date - 01.02.2016. Interface Language is Russian.

Sync settings in Windows Phone: "Sync Parameters" - ON; "Sync Theme" - ON; "Sync Passwords" - ON.
Startup screen settings in Windows Phone: "Background" - "My Pictures", "Full screen".
Background screen settings in Windows Phone: "Background" - "My Picture", "Application with detailed information" - Microsoft Outlook, "Switch off display" - "After 5 minutes", "Touch screen twice to turn off" - "Disabled".
Logon settings - "Require logon after 15 minutes", PIN set up, Windows Hello (Beta) is disabled.

What can I do to get startup and lock screens synced?

BR, Anton Minosjan
Russian Federation


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