Tuesday, August 2, 2016

Help! Mail App Not Showing All Messages

Starting this past weekend, I began to notice strange behavior with the mail app. New messages arrive, and I can see the preview text in my inbox, but when I click on the message to open it, I get a screen with the subject line at the top, but the body of the message never shows up. The status dots would go across the top of the screen. If I let the screen lock, when I reopen, I find the mail app has crashed / closed.

This is strange because while it happens most of the time, some messages get through. I haven't been able to identify a pattern. It happens with both my personal outlook.com and my work activesync accounts.

I was on the production W10 mobile release, and decided to give the slow ring a try to see if anything changed, but no luck - the problem is still there. Any ideas?


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