Thursday, August 25, 2016

Windows PC won't recognize Windows Phone nor Android Phone.

When I connect my Lumia 640 to my PC (both running 8.1), it sees the phone in the disconnect area but doesn't show up in Windows explorer as a separate drive. (It usually says Windows Phone.)

I also tried connecting my Android phone and the PC didn't see it at all.

Both phones charge when connected.

Up until today, both phones connected fine and I could transfer data between them and the PC.

How can I fix this?


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